Nest Privacy Policy – Nest Wellbeing

At NEST, we respect your privacy and are committed to handling personal information responsibly, transparently and securely. This Privacy Policy explains how NEST (“NEST”, “we”, “our” or “us”) may collect, use, store and protect information when you use our website, applications or related digital services.

1. About NEST

NEST is a digital wellbeing platform designed to provide users with supportive information, resources and digital services throughout different stages of their journey.

This Privacy Policy applies to the NEST website and, where applicable, NEST applications, online services and related digital features.

2. Information We May Collect

The information we collect depends on how you interact with NEST and which services or features you choose to use.

We may collect information such as:

Name and contact information that you voluntarily provide.
Email address and account information.
Authentication and login information.
Profile information and preferences.
Information you voluntarily provide while using particular NEST features.
Language, country, accessibility and communication preferences.
Technical information such as browser type, device type, operating system and IP address.
General information about how our website or services are used.
Information provided when you contact us for support or feedback.

We aim to collect only information reasonably necessary to provide, maintain, secure and improve NEST.

3. Google Account and Google Services

NEST may provide the option to sign in or connect using a Google Account or other Google services.

If you choose to use a Google-connected feature, Google may provide NEST with information that you have authorized us to access through Google’s consent process.

Depending on the functionality you choose to use, this information may include basic Google Account information such as your name, email address and profile information.

NEST will request access only to Google user information reasonably necessary to provide the relevant functionality.

Google API Services User Data

NEST’s use and transfer of information received from Google APIs will comply with the Google API Services User Data Policy, including applicable Limited Use requirements.

NEST does not sell Google user data or use Google user data for advertising or unrelated marketing purposes.

4. How We May Use Information

We may use information to:

Create and manage user accounts.
Authenticate users and maintain account security.
Provide requested NEST services and functionality.
Remember preferences and personalize the user experience.
Provide relevant information, resources and content.
Respond to questions, support requests and feedback.
Maintain and improve our website and digital services.
Understand general usage and platform performance.
Prevent fraud, misuse and security threats.
Comply with applicable legal, regulatory or operational requirements.

5. Information You Choose to Provide

Certain NEST features may allow you to voluntarily provide additional information in order to use particular services or receive a more relevant experience.

You are generally responsible for deciding what optional information you provide. Where appropriate, NEST may provide additional notices or consent options before particular information is collected or used.

6. How We May Share Information

NEST does not sell personal information.

We may share limited information with trusted third parties where reasonably necessary to operate our services.

This may include:

Website and cloud hosting providers.
Authentication and security providers.
Technical infrastructure providers.
Analytics and performance service providers.
Communication and customer support providers.
Authorities or other parties where disclosure is required by applicable law.
Relevant parties where reasonably necessary to protect the security, rights or integrity of NEST and its users.

Where third-party service providers process information on our behalf, we expect them to process that information only for authorized purposes and subject to appropriate privacy and security safeguards.

7. Data Security

We take reasonable administrative, organizational and technical measures designed to protect personal information from unauthorized access, disclosure, alteration, misuse or loss.

These measures may include access controls, authentication mechanisms, encryption, monitoring and other security safeguards appropriate to the services being provided.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We retain information only for as long as reasonably necessary for the purposes for which it was collected, to provide our services, maintain security, comply with applicable obligations and resolve disputes.

Retention periods may vary depending on the type of information, applicable requirements and the services being used.

9. Your Privacy Choices

Depending on the services you use and the laws applicable to you, you may be able to:

Access certain personal information.
Correct inaccurate or incomplete information.
Request deletion of certain information.
Update communication or notification preferences.
Withdraw consent where processing is based on consent.
Request information about how your information is used.
Request a copy of certain information where applicable.

Certain information may need to be retained where required for legitimate security, operational, legal or regulatory purposes.

10. Google Account Permissions

If you connect NEST to your Google Account, you may review or revoke access granted to NEST through your Google Account settings.

Revoking permission may cause certain Google-connected features of NEST to stop functioning.

11. Cookies and Similar Technologies

The NEST website may use cookies and similar technologies for purposes such as website operation, security, remembering preferences, performance monitoring and analytics.

Where required, appropriate choices or consent mechanisms may be provided for non-essential cookies.

12. Third-Party Services

NEST may contain links to or interact with third-party websites, platforms or services.

Third-party services operate under their own terms and privacy policies. NEST is not responsible for the privacy practices of independent third parties.

We encourage users to review the privacy policies of third-party services before providing information directly to them.

13. International Data Processing

Some service providers or technical infrastructure used by NEST may operate in different countries.

Where information is processed or transferred internationally, NEST will seek to apply appropriate safeguards in accordance with applicable legal requirements.

14. Children’s Privacy

NEST services are not intended to knowingly collect personal information from children who are not legally permitted to provide consent independently.

If services intended for younger users are introduced in the future, appropriate age, consent and privacy protections will be implemented as required.

15. Changes to This Privacy Policy

NEST is currently developing and expanding its digital services. This Privacy Policy may therefore be updated as new functionality is introduced or as our privacy practices and legal requirements evolve.

When this Privacy Policy is updated, the revised version will be published on this page and the “Last updated” date will be changed.

Where appropriate, additional notice may be provided for significant changes.

16. Contact NEST

NEST

If you have questions, concerns or requests regarding this Privacy Policy or the handling of personal information, please contact NEST through the contact information or contact form provided on our official website.